9410 Healthplex Drive
Shreveport, LA 71106
Bossier City Office:
1907 Benton Road Ste. 100
Bossier City, LA 71111
FRAUD DEPARTMENT SCAM!!!!
It has come to our attention that fraudsters are impersonating our fraud department. Cardholders are receiving phone calls that claim to be from the Fraud Prevention Department.
The fraudsters send a one-time passcode and ask for the member’s account number and have the member provide the code the fraudsters sent.
They then request the cardholder reply ‘No Fraud’ to text messages or any other contact sent by the real Fraud Department. HANG UP!! DO NOT GIVE OUT ANY INFORMATION!!!!
Our Fraud Department is automated and will not ask for any of your personal information like your account number, PIN, etc. They will only ask if you made a specific transaction.